Authors: Kerry Patterson,Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey
The power of your conversations determines the direction your life takes. Kerry Patterson gives you the tools to master this power in his bestselling book Crucial Conversations. In it, he teaches you how to hone your persuasion skills, the ability to speak your mind and to convert words of anger into words that will help you achieve relationships that are real, productive, and that will enrich your life and career.
Video Review of Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson,Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey
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