We prefer to spend time and do business with people that we trust, and avoid any interactions with those that we have lost our trust in. Trust can take years to develop, yet be lost within a matter of minutes. Understand the key elements that lead to trust developing, and how to ensure that you don’t do things that break it.
Advice from Masters – Quotes & Tips on Trust
Emotional Bank Account: An Emotional Bank Account is a metaphor that describes the amount of trust that’s been built up in a relationship.
If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve. Your trust toward me becomes higher, and I can call upon that trust many times if I need to. I can even make mistakes and that trust level, that emotional reserve, will compensate for it.
But if I have a habit of showing discourtesy, disrespect, cutting you off, overreacting, ignoring you, becoming arbitrary, betraying your trust, threatening you, or playing little tin god in your life, eventually my Emotional Bank Account is overdrawn. The trust level gets very low. Then what flexibility do I have?Stephen Covey – Author – 7 habits of Highly Effective People / The 8th Habit / First Things First
Friendships are like plowed open fields ready for growth. What we plant is what will grow. If we plant seeds of reassurance, blessing, and love, we reap a great harvest of security. Of course, if we plant seeds of backbiting, questioning, and doubt, we reap a great harvest of insecurity.Lysa TerKeurst – Author – Unglued
The first job of a leader—at work or at home—is to inspire trust.
In a high-trust relationship, you can say the wrong thing, and people will still get your meaning. In a low-trust relationship, you can be very measured, even precise, and they’ll still misinterpret you.
One of the fastest ways to restore trust is to make and keep commitments—even very small commitments—to ourselves and to others.
Whether you’re on a sports team, in an office or a member of a family, if you can’t trust one another there’s going to be troubleStephen M.R. Covey – Author – The SPEED of Trust
Recommended Books on Building Trust
Other concepts on Personality
The very foundation of all successful interpersonal relations, is developing a genuine interest in the other person. This involves the ability to truly listen, caring for the other persons interests & opinions, taking the effort to remember their names and other important details and willing to overlook minor imperfections.
There are certain traits that help radiate a strong and positive personality. These traits can be studied, learnt, practised and perfected. From your self-image, the confidence that you radiate, your likeability and more, understand how you can hone your personality to become more attractive, confident and successful.
First impressions are the impressions that we form of others when we encounter them for the first time, and before we get to know them better. First impressions lay the foundation of future interactions, which makes the study and practise of the biases that impact first impressions a vital tool in interpersonal relations.